To ensure the best results and maintain accountability, all clients must adhere to the following policies:

1. All Sales Final

   • No refunds on training sessions, memberships, or packages.

2. Payments

   • All sessions must be paid in advance or through an approved payment plan.

   • No time slots will be reserved without payment.

3. Session Use & Expiration

   • All sessions must be used within 30 days.

   • Sessions do not roll over into the next month.

   • Plan around vacations, work, weather, or outside obligations.

4. Cancellations & No-Shows

   • 24-hour notice is required for cancellations. Without notice, the session is counted as completed.

   • Oversleeping, forgetting, or last-minute changes count as a no-show.

   • Clients arriving 15 minutes late without notice will forfeit that session.

5. Membership Cancellations

   • Must be submitted via email, 30 days in advance.

6. Accountability & Expectations

   • Members can be dropped from any program for:

     • Consistent no-shows or lateness.

     • Damaging property.

     • Not taking diet or workouts seriously.

7. Commitment to Results

   • Training is about discipline, accountability, and putting your health first. By submitting payment, you acknowledge and agree to all policies.